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# Why Wasn’t My Free Bet Returned on a Draw?

**Why Your Free Bet Wasn’t Returned After a Draw**

Free bets are generally considered **used** once placed, regardless of the outcome. In cases where the result is a **draw** or a **push** (no win or loss), the free bet amount is not refunded. This is standard policy for most free bet promotions.

If you believe there’s been an error or have concerns, please reach out to our live chat support and provide your WinZir username for checking.