> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.winzir.ph/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why is the Live Casino not working?

If you are experiencing **technical difficulties with the Live Casino**, please try the following steps:

1. **Refresh the page**
Temporary glitches can often be resolved by refreshing the page.
2. **Clear your browser cache**
Clear your browser’s cache and cookies, then try accessing the Live Casino again.
3. **Change your browser**
Switch to a different browser to rule out compatibility issues.
4. **Check your network settings**
Make sure your internet connection is stable and ensure that no VPNs or firewalls are interfering with the connection.
5. **Try another device**
If possible, access the Live Casino using a different device to check for device-specific issues.

### Still experiencing issues?
Please take a **screenshot of the issue** and contact our **live support team** for further assistance. We’ll be happy to help.