Articles on: Deposit

Why is my deposit still pending after I completed the payment?

If your deposit is showing a pending status, it usually means that your bank, remittance center, or e-wallet is still verifying the transaction. Once the verification process is complete and the payment provider confirms the deposit, it will be credited to your account automatically. You may want to check with your bank, remittance center, or e-wallet provider for more information on the status of your deposit.

Several payment methods can experience a pending deposit status, including:

Philippine Banks: Chinabank, Landbank, Unionbank, etc.
Remittance Centers: 7-Eleven, Cebuana, MLhuillier, etc.
E-Wallets: GCash, Paymaya, Grabpay, etc.

While most deposits with WinZir are processed instantly, some cases may require the payment provider, bank, e-wallet, or remittance center to verify certain information before processing the deposit. This process is usually settled in a few minutes, but if delays occur, rest assured that your funds will be credited to your account as soon as the verification process is complete.

To assist you further, please provide the following deposit information:

Amount
Payment method
Username
Proof of payment (screenshot)

Updated on: 07/01/2025

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