Why Haven't I Received My Free Spins?

I understand your frustration about not receiving your free spins. Let’s work together to clarify and resolve the situation:

1. Check Promotion Details

Please review the terms and conditions in the 'Promotions' section of WinZir to ensure you meet all the eligibility criteria for the free spins.

2. Verify Your Account Status

Ensure that your account is fully verified, as some promotions are exclusive to verified users.

3. Check for Notifications

Look for any notifications in your account regarding the free spins or any additional actions required to claim them.

4. Share Your Username

If the issue persists, kindly provide your WinZir username so we can check your account and identify any discrepancies.

Important Reminder:

WinZir is a PAGCOR-registered platform, committed to legal and responsible operations in the gaming industry. Rest assured, we’ll assist you in resolving this concern promptly.

Updated on: 07/01/2025