Articles on: Accounts

Why haven’t I received an OTP for registration?

If you haven't received your email verification link or OTP (One-Time Password) on your mobile, here are some possible reasons and steps to resolve the issue:

For OTP on Mobile:

Check Network Signal: Ensure your mobile device has a stable network signal. Sometimes, poor signal strength can cause delays in receiving SMS.
Correct Phone Number: Make sure you've entered the correct mobile number during registration.
SMS Block by Carrier: Some mobile carriers may block OTP messages. Contact your mobile provider to see if there are any restrictions on receiving OTPs.
Delay in SMS Delivery: There may be a slight delay in receiving the OTP. Give it a few minutes and check again.

Updated on: 07/01/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!