> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.winzir.ph/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why Can't I Use My Bonus?

If you’re unable to use your bonus on WinZir, here are some common reasons that might explain the issue:

1. **Wagering Requirements**
    Bonuses often come with wagering requirements, which mean you need to wager a specific amount before you can withdraw any winnings tied to the bonus.
    
2. **Minimum Bet Requirements**
    Some bonuses require you to meet a minimum bet amount to use the bonus funds. Ensure your bets align with the promotion's terms.
    
3. **Eligible Games**
    Not all games qualify for every bonus. Verify that the games you are playing are eligible for the specific bonus you are trying to use.
    
4. **Bonus Expiration**
    Bonuses typically come with a validity period. Double-check that your bonus hasn’t expired.

To assist you better, may I know which bonus you’re referring to? Additionally, please share your WinZir username so we can review your account and provide specific insights.