What Should I Do If My Deposit Was Credited to Bonus Funds?

If your deposit was credited to bonus funds, it might be because you claimed a bonus promotion. To resolve this, follow these steps:

Check the Bonus You Claimed
Review your account to confirm which bonus you selected before making the deposit.

Review Bonus Cancellations
Navigate to the Bonus Section in your account to check if any bonus cancellations were made.

Check the Terms and Conditions
Carefully read the terms and conditions of the bonus promotion to determine if the deposit being credited to bonus funds was intentional.

If you're having trouble finding this information, please reach out to our live chat support and provide your WinZir username for checking.

Updated on: 09/01/2025