Articles on: Accounts

What should I do if another person learns my password/username?

If you suspect that someone else has learned your password or username, it is crucial to take immediate action to protect your account. Here are some steps you can take:

Change your password: This is the first and most important step. Choose a strong and unique password that is not easily guessable.

Monitor your account activity: Keep an eye on your account for any unusual or unauthorized actions. If you notice anything suspicious, contact our live chat support immediately.

Contact live chat support: Inform customer support about the situation so they can assist in blocking your account and preventing further unauthorized access.

Additionally, it's a good idea to regularly review your security measures to ensure your account remains as secure as possible. This includes using strong and unique passwords.

Updated on: 04/02/2025

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