My GCash Deposit via QRph Was Not Credited to My Account. What Should I Do?
If your GCash deposit hasn’t been credited to your WinZir account, here’s what you can do to resolve the issue:
- Verify Your GCash Transaction
- Log in to your GCash account and check your transaction history to confirm that the deposit was successful.
- Take a Screenshot
- Capture a screenshot of the transaction details, including the transaction ID, amount, and date.
- Wait a Moment
- Sometimes deposits may take a little while to process. If it hasn’t been long, wait a few minutes and check again.
If the issue persists, kindly provide the following information so we can assist you further:
- Your WinZir Username
- The Amount Deposited
- Date and Time of the Deposit
- Screenshot of the Transaction as Proof
If you're having trouble finding this information, please reach out to our live chat support and provide your WinZir username for checking.
Updated on: 09/01/2025
Thank you!