I'm Unable to Complete My Verification. What Should I Do?
If you’re unable to complete the verification process and received a message stating that the system couldn’t verify you, don’t worry! Follow these steps to resolve the issue:
Ensure Proper Documents
Double-check that the documents you’re submitting (e.g., your Philippine ID) are clear, legible, and meet the necessary requirements.
Provide Details
Share the following information with us so we can manually review your verification request:
- Full Name
- WinZir Username
- Screenshot of the Error Message
Ensure Proper Documents
Double-check that the documents you’re submitting (e.g., your Philippine ID) are clear, legible, and meet the necessary requirements.
Provide Details
Share the following information with us so we can manually review your verification request:
- Full Name
- WinZir Username
- Screenshot of the Error Message
Updated on: 09/01/2025
Thank you!