> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.winzir.ph/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Upload Documents for Verification?


If your submitted document was not accepted, please follow the steps below to add another or replace your previously uploaded documents.

1. **Log in** to your account.
2. Go to **My Account** from the right-hand menu.
3. Click **Account Settings**.
4. Select **Documents**.
5. Choose **Document and Selfie**.
6. Upload the following:
* **Valid ID Document**
– Must be a Philippine-issued valid ID.
– Accepted examples: Passport, Driver’s License, UMID, SSS, PhilHealth, Voter’s ID, etc.
– Ensure all details (name, birthdate, photo, and signature) are clearly visible.
* **Selfie holding your ID**
– Make sure your face is clearly visible and not covered.
– Hold your ID below your chin or beside your face, ensuring that all details are clearly visible and your face remains uncovered.

7. Click **Submit** **Documents**.

|| NOTE: Once uploaded, your document will be reviewed. You will receive a notification in your Inbox Messages if further action is needed.

### Checking Your Document Status

1. Go to **Account Settings > Documents**.
2. Click the **Uploaded Documents** tab.
3. Here, you will see the list of files you uploaded along with their status:
🟢 **Verified** – Your document has been approved.
🔴 **Rejected** – Your document was not accepted. Please re-upload a clearer copy.

|| NOTE: You will also receive a notification in your Inbox Messages if further action is needed.